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Introduction
1. This Privacy Policy is Geo. A. Esslemont & Son official
online privacy policy and it applies to all personal information
collected by Geo. A. Esslemont & Son. In this policy we
explain how and why we collect your personal information,
how we use it, and what controls you have over our use of
it.
2. Geo. A. Esslemont & Son is committed to complying with
Commonwealth legislation governing privacy of personal information
by businesses and to protecting and safeguarding your privacy
when you deal with us.
Collection of information
3. Some information provided to us by clients, customers,
contractors and other third parties might be considered private
or personal. Without these details we would not be able to
carry on our business and provide our services to you. We
will only collect such personal information if it is necessary
for one of our functions or activities.
4. In particular, personal information is collected from people
in the following situations by Geo. A. Esslemont & Son:
• If you contact Geo. A. Esslemont & Son, we may
keep a record of that correspondence.
• When you submit your e-mail address to our web site
mailing list.
5. At or before the time the personal information is collected
by us we will take reasonable steps to ensure that you are
made aware of who we are, the fact that you are able to gain
access to the information held about you, the purpose of the
collection, the type(s) of organisations to which we usually
disclose the information collected about you, any laws requiring
the collection of the information and the main consequences
for you if all or part of the information is not collected.
Use of information collected and disclosure of personal
information to others
6. We may use or disclose personal information held about
an individual for the primary purpose for which it is collected
(eg. provision of our services, including administration of
our services, notification to you about changes to our services,
record-keeping following termination of our services to you
and technical maintenance). We may also use such information
for a purpose related to the primary purpose of collection
and where it would reasonably be expected by you that we would
use the information in such a way. This information is only
disclosed to persons outside our business in the circumstances
set out in this policy or as otherwise notified to you at
the time of collection of the information.
7. In addition we are permitted to use or disclose personal
information held about you:
• Where you have consented to the use or disclosure;
• Where we reasonably believe that the use or disclosure is
necessary to lessen or prevent a serious, immediate threat
to someone's health or safety or the public's health or safety;
• Where we reasonably suspect that unlawful activity has been,
is being or may be engaged in and the use or disclosure is
a necessary part of our investigation or in reporting the
matter to the relevant authorities;
• Where such use or disclosure is required under or authorised
by law (for example, to comply with a subpoena, a warrant
or other order of a court or legal process);
• Where we reasonably believe that the use or disclosure is
reasonably necessary for prevention, investigation, prosecution
and punishment of crimes or wrongdoings or the preparation
for, conduct of, proceedings before any court or tribunal
or the implementation of the orders of a court or tribunal
by or on behalf of an enforcement body.
Links
8. Our web site may contain links to other web sites and those
third party web sites may collect personal information about
you. We are not responsible for the privacy practices of other
businesses or the content of web sites that are linked to
our web site. Geo. A. Esslemont & Son encourages users to be aware when
they leave the site and to read the privacy statements of
each and every web site that collects personally identifiable
information.
Security and storage
9. Geo. A. Esslemont & Son places a great importance on the security
of all information associated with our customers, clients
and contractors. We have security measures in place to attempt
to protect against the loss, misuse and alteration of personal
information under our control.
10. Personal information is de-identified or destroyed securely
when no longer required by us.
11. Geo. A. Esslemont & Son retains the information you provide to us including
possibly your contact and credit card details to enable us to
verify transactions and customer details and to retain adequate
records for legal and accounting purposes. This information
is held on secure servers in controlled facilities.
12. Information stored within our computer systems can only
be accessed by those entrusted with authority and computer network
password sanctions.
13. No data transmission over the Internet can be guaranteed
to be 100 per cent secure. As a result, while we strive to protect
user's personal information, Geo. A. Esslemont & Son cannot ensure or warrant
the security of any information transmitted to it or from its
online products or services, and users do so at their own risk.
Once Geo. A. Esslemont & Son receives your transmission, it makes every
effort to ensure its security on its systems.
14. Ultimately, you are solely responsible for keeping your
passwords and/or account information secret. You should be careful
and responsible whenever you are online.
Access to and correction of personal information
15. Geo. A. Esslemont & Son is committed to maintaining
accurate, timely, relevant and appropriate information about
our customers, clients and web-site users.
16. So long as your request for your personal information is
in accordance with the National Privacy Principles, then we
will give you access to that information.
17. Inaccurate information will be corrected upon receiving
advice to this effect from you. To ensure confidentiality, details
of your personal information will be passed on to you only if
we are satisfied that the information relates to you.
18. If we refuse to provide you with access or correct the personal
information held about you by us, then we will provide reasons
for such refusal.
Complaints
19. If you have a complaint about our Privacy Policy or the
collection, use or safe disposal or destruction of your personal
information, your complaint should be directed in the first
instance to us at:
esslemont.builders@bigpond.com.au
20. We will investigate your complaint and attempt to resolve
any breach that might have occurred in relation to the collection,
use or destruction of personal information held by us about
you in accordance with the Commonwealth Privacy legislation.
If you are not satisfied with the outcome of this procedure
then you may request that an independent person (usually the
Commonwealth Privacy Officer) investigate your complaint.
Transfer of information overseas
21. Pursuant to the National Privacy Principles we may transfer
personal information we have collected about you to someone
other than you in a foreign country only if such transfer
is permitted by the National Privacy Principles.
Cookies
22. Geo. A. Esslemont & Son collects information from the
site using "IP files".
23. When you visit the Geo. A. Esslemont & Son site to read, browse or
download information, our system will record/log your IP address
(the address which identifies your computer on the internet
and which is automatically recognised by our web server), date
and time of your visit to our site, the pages viewed and any
information downloaded. This information will only be used for
the purpose of site analysis and to help us offer you improved
online service. We may automatically collect non-personal information
about you such as the type of Internet browsers you use or the
site from which you linked to our Web Sites. You cannot be identified
from this information and it is only used to assist us in providing
an effective service on our Web Sites.
Changes to Privacy Policy
24. If Geo. A. Esslemont & Son decides to change its Privacy Policy,
it will post changes on this Privacy Policy page so that users
are always aware of what information is collected, how it
is used and the way in which information may be disclosed.
As a result, please remember to refer back to this Privacy
Policy regularly to review any amendments.
Contacting us
25. If you require further information regarding our Privacy
Policy, please contact us at the following address:
esslemont.builders@bigpond.com.au
26. Should you wish to read more information on privacy legislation
or the National Privacy Principles we recommend that you visit
the Federal Privacy Commissioner's website at www.privacy.gov.au
Acceptance
27. You accept that your use of this site includes your acceptance
of this Privacy Policy and the Terms of Use.
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